Privacy Policy
Last updated: 7 March 2026
Your privacy is important to us. This Privacy Policy explains how your personal data is collected, used, stored and protected when you visit this website or enquire about our products and services.
1. Who We Are
Cleanline Dental is a trading name of Prestige Work Surfaces Ltd, a company supplying dental surgery worktops and decontamination room surfaces.
Prestige Work Surfaces Ltd is the data controller for personal data collected through this website and our sales and enquiry processes.
Contact email: info@cleanlinedental.co.uk
2. What Personal Data We Collect
We may collect and process the following information:
Information you provide directly
- Name
- Email address
- Telephone number
- Information shared during enquiries, discovery calls or coaching sessions
- Health and lifestyle information relevant to coaching (only with your explicit consent)
Website and communications data
- Information submitted via contact or booking forms
- Emails sent directly to me
- Basic technical information to help the website function and to support consent choices (see Cookies)
All client records are stored electronically. I do not keep paper records.
3. How your information is used
Your personal data is used only for appropriate and legitimate purposes, including:
- Responding to enquiries
- Providing nutrition and health coaching services
- Booking and managing appointments
- Sharing resources, session summaries and follow-up information
- Maintaining accurate client records
- Meeting legal, professional and regulatory obligations
We do not sell or rent your personal data.
4. Lawful bases for processing
Under UK GDPR, We process personal data using one or more of the following lawful bases:
- Contract (to provide the service you book)
- Consent (where required, and you can withdraw it)
- Legal obligation (e.g., accounting/tax requirements)
- Legitimate interests (running my practice and responding to enquiries)
5. How your data is stored and protected
We store data electronically using secure systems and take reasonable technical and organisational steps to protect it.
This website uses encryption (HTTPS/SSL) to help protect information transmitted online.
6. How long I keep your data (retention)
We keep personal data only for as long as necessary for the purpose it was collected.
- Client records (including session notes and consent records): retained for up to 8 years from the last contact/session, then securely deleted.
- Financial records: retained for the period required for accounting/tax purposes.
7. Sharing your data
We do not share your personal data with third parties for marketing purposes. We may share your data only where necessary to provide services, meet legal obligations, or for professional reasons. This may include:
- Practice Better (client records, scheduling, secure portal/communication)
- Payment providers (to process payments securely)
- Website/IT providers (hosting, email delivery, maintenance, security)
- Professional advisers (e.g., accountant), where necessary
- Professional indemnity insurers (only if necessary, e.g., in relation to a complaint or claim)
- Authorities/regulators where required by law
8. International data transfers
Some service providers we use may store or process personal data outside the UK.
Where international transfers apply, we ensure appropriate safeguards are in place as required by UK GDPR.
9. Cookies and similar technologies
This website uses cookies and similar technologies.
- Essential cookies: required for the website to function properly.
- Optional cookies (analytics/marketing): used only with your consent via the cookie banner/settings.
This website uses Usermaven for website analytics. Usermaven operates in a privacy-friendly, cookieless mode but may use local browser storage and processes anonymised visitor data (such as pages viewed and device type) to help understand how the website is used. This data is not used to identify individuals. You can manage your preferences via the cookie settings link.
10. Your rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (where legally permissible)
- Restrict or object to processing (in some circumstances)
- Data portability (in some circumstances)
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
11. Contact details
Cleanline Dental, trading name of Prestige Work Surfaces Ltd
Email: info@cleanlinedental.co.uk
12. Changes to this policy
This Privacy Policy may be updated from time to time. Any changes will be published on this page